About Us - Black Looms
Who we are
My name is Erdem and I started blacklooms.com in 2016. My background is mechanical engineering. I worked in my field for 4 years and decided it is time to start my own business. My wife Deniz and I started selecting products that are unique and we built our own collections.
And here we are!
Full Satisfaction Guaranteed
We really want you to fully like our products. So if you are not happy with our products for any reason, just let us know in 15 days after your order is delivered by e-mail (firstname.lastname@example.org) or by calling us 678-500-9226 and we will give you a full refund. We generally process the refunds in 2 business days.
We hand pick every product in our collection and control it one by one before we ship them to you. We promise will be open and honest with you so we never want to disappoint you. Our customers are our most important value in our company.
We are packaging your order with the best quality materials that can protect the products in transit especially for international shipments. We ship with DHL or TNT and estimated shipping times are below
Estimated shipping times
North America: 3-5 business days
Europe: 2-4 business days
Australia, New Zealand and Oceania: 3-5 business days
Asia Pacific: 3-5 business days
Latin America and the Caribbean: 4-7 business days